Privacy Policy
Last updated: 8th November 2024
Muda Mathanha (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you register or contact us, we may collect personally identifiable information, such as your name, email address, and contact details.
- Usage Data: We collect information about your interaction with our website, including your IP address, browser type, pages visited, time spent on each page, and other diagnostic data.
- AI Assistant Interactions: If you use our language assistant or other AI-powered features, we may collect and store your inputs and interactions to improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our website and services.
- To respond to your requests, feedback, or inquiries submitted through the contact form.
- To personalise your experience on our site.
- To monitor and analyse usage and trends to improve the functionality and security of our website.
- To comply with legal obligations and resolve disputes, if necessary.
3. Sharing Your Information
Muda Mathanha does not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering our services, subject to their commitment to confidentiality.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security. We recommend that you take precautions to protect your own personal information as well.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of the site.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Update: You can request access to and update your personal information by contacting us through the contact form on our site.
- Deletion: You may request deletion of your personal information. We will comply with your request, except where retention is required by law or for legitimate business purposes.
- Objection and Restriction: You may object to or request a restriction on the processing of your personal information.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last updated” date will reflect the most recent version. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us through the contact form available on our site.